To process a return, please access our customer portal.

You are able to return or exchange your order online Samii Ryan within 30 days of receiving your items.

Unfortunately, we are unable to accept any returns/exchanges that have been washed, worn, or damaged by the customer. If your item arrives damaged, don’t worry we will replace it at no additional cost! Undergarments including bras, swim and intimates are final sale and not eligible for return/exchange. 

Customers that purchase the free return shipping option at checkout will receive free return labels if they choose to return their products. Customers that do not purchase the returns coverage will be liable for return shipping costs.

Sale items are final sale but can be exchanged for store credit.

Looking to process a return or exchange? We made it easy for you!

Follow the three simple steps below so we can get you taken care of!
Step 1: Login to our online return portal with your email and order #.
Step 2: Choose the product(s) you want to return or exchange from your order.
Step 3: Decide which return or exchange option suits you best!

Still have some questions?

Feel free to shoot us an email info@bysamiiryan.com we are happy to answer any of your questions!